Libra Swimwear Exchange & Return Policy:
If you're not satisfied with the item you purchased from Libra, you can return it or exchange it within 14 days, attached the tags of the item and in an unworn condition.
Hydro Swimwear Exchange & Return Policy:
We do returns and exchanges within 2 days from receiving your package. Courier can’t wait for fitting and can’t take the package back, he just delivers, collect the money and we handle any returns/exchanges afterwards when you contact us.
Once we receive it and make sure it's in the original state (with original packaging and tags) , we send the courier to you with the new size.
To ensure a smooth exchange/return experience and avoid any issues, please provide us with several pictures of the product and its packaging attached to your return request.
- Include clear and detailed pictures of the product, capturing any defects or damages (if there is any).
- Include pictures of the original packaging, both from the outside and the inside.